Frequently Asked Questions
We are currently operative in Delhi, Noida and Ghaziabad. Soon our services will be available in other cities too.
We offer select services 24X7 to our membership customers. For non-members, services are available from 8am to 10pm.
You can book services via website or mobile app or calling to customer care.
You can download the Lifeasy mobile app from Google Play store. Alternately, get the link by entering your mobile number on our website.
The best benefit is ease in booking services. Also you can get instant information about new offers and notifications.
Minor works are categorized as works, which can be completed in 30-45 mins. Rest other works are considered as Major works.
It is very easy; just select the service, date, time for service, payment mode and it’s done.
Yes, you can reschedule / cancel the service request. Just login to your account via mobile app or website or give a call to our customer service helpline numbers. Plz visit our cancellation policy to know about minimum visiting charges if applicable on cancellation of service.
After you complete the checkout process, a confirmation with order number will appear on your screen detailing your final order. You will also receive the confirmation via sms and email from Lifeasy.
You can pay using online payment options including credit card, debit card and net banking. You can also select Cash on Delivery (COD) as the payment option.
Absolutely, we have integrated one of the best and secure payment gateway.
Yes, you can select Cash on Delivery (COD) payment option. You can pay charges to technician after the service.
No. For a single order, you can choose single payment option.
You need to ensure that you've signed in with your user id and password that was used to place the orders to see them in mobile app & website. You can view details of all your orders in my account section.
Yes, our whole team comprising service men and service professionals are skilled in their field. Lifeasy has done adequate background checks on each and every service provider.
It is very unlikely as our service men and service professional are experienced and certified. In case, some damage has been done, we request you to contact us and we will revert back as soon as possible.
You can reschedule or cancel the order or enjoy the service free of cost in some cases. You can view the details of our service men immediately on booking the service and can track him on the lifeasy mobile app.
We request you to kindly brief our technician about the service requirement before work start. This will help technician to estimate the work time.
Plz visit our refund/ cancellation policy listed in footer.
Our technician carries standard accessories, which are used generally. However we suggest customers to arrange accessories, spare, parts etc specific to equipment model or their choice.
You can rate our services and service men via feedback option on our website and mobile app.
Absolutely, You can be best assured as all service men go through with security verifications.
Yes, we provide 3 months warranty on spare parts.