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Terms & Condition of Packages
  • Each Package will be valid for a period of one (1) year from the date of activation of such package or the full/total consumption of allowed services, whichever is earlier.
  • Services covered under the Package include the selected services (detailed list available on website and Mobile app) of Service Category such as AC Service, Electrical Service, Plumber Service, Carpentry Service, IT Repair etc.
  • Customers can book services under the above service categories as allowed in the specific packages. Number of services allowed under packages are listed below:
  • Name of Package
    No. of Visit
    Services Included in Package
    Amount (Rs.)
    AC Service in Packages*
    Lifeasy Basic Package
    5
    Electrical, Plumber, Carpernter
    999
    NIL
    Lifeasy Gold Package
    12
    Electrical, Plumber, Carpernter, Appliance (AC, Washing Machine, Gyser, Cooler , Room Heater), IT Repair
    2199
    3 Nos. Only
    Lifeasy Diamond Package
    15
    AC, Refrigerator, LED TV, Washing Machine, Gyser, Microwave, Chimney, Cooler , Room Heater
    2999
    3 Nos. Only
    Lifeasy Platinum Package
    25
    Electrical, Plumber, Carpernter, Appliance (AC, Refrigerator, LED TV, Washing Machine, Gyser, Microwave, Chimney, Cooler , Room Heater),IT Repair
    3999
    5 Nos. Only
    Lifeasy Corporate Package
    30
    Electrical, Plumber, Carpenter, Appliances (AC, Refrigerator, TV/ LED/LCD, Microwave, Water Dispenser, Cooler) , IT Repair, Sofa Cleaning / Chair Cleaning (once in a year for 20 seats)
    5999
    5 Nos. Only
  • Number of times AC Service can be availed in the package.
  • Activation of Package may take minimum 24 hours from the realization of payment. Services can be booked through Lifeasy Mobile App or website (www.lifeasy.in) or by calling at Call Center (8586882266).
  • We provideTurnaround Time (TAT) of 3 Hours in Basic Package and 2 Hours other packages in general Condition.
  • Services will beprovided from 8 am to 8 pm on all days of the week for customerscovered under Lifeasy Packages.
  • Service warranty will be valid for 7 days from the date of service. In case of repeat visit/s after 7 days, the same will be counted as a separate visit/s.
  • All Services include Labour charges only. Parts & material are not included in the package and Lifeasy may provide hardware at extra cost.
  • Customers can only book services that are provided under the packages as mentioned on the website and Mobile App.
  • Customers can also book other services provided by Lifeasy at extra cost.
  • For the purpose of calculation of service consumed under the packages, one (1) Service means home service that can be delivered in maximum one (1) hour. In case, service delivery takes more than one hour, it will be considered as an additional service delivery and counted separately. Example: service delivery, which takes 2 hours, will be counted as two (2) service counts.
  • Services will be provided only at the Residential / Office Address as provided at the time of purchasing the Home service packages.
  • Lifeasy can purchase (at actual cost) any parts or material on the customer's specific request to complete the service. However, if the product is defective or stops working or is not functioning as expected, Lifeasy will not be responsible for the warranty of the product and will not offer any replacement of the same. The cost of such parts or material will be charged at prescribed rates.
  • Lifeasy will bill the materials or spare parts purchased on customer�s instructions if customer later cancels service.
  • Lifeasy will count a Service as delivered (one service), if a customer has booked a service and the service men have arrived at the customer�s premises butcustomer fails to arrange for the materials or parts which are mandatory/necessary for service.
  • If the material/s required for the service is not made available by the Customer and Lifeasy service men are asked to buy the material/s, then a conveyance charge of Rs.50 will be charged for a distance of up to 3kms. Time consumed for the purchase of the material will be considered in the calculation of no. of visits under package.
  • By purchasing the Home Service Package or using our services, Customer agrees to Lifeasy's Terms & Conditions, Payments Terms of Service, Privacy Policy, Refund/ Cancellation Policy and also gives consent to receive promotional mails and offers.
  • Lifeasy offers warranty on labour only. Any work that has to be redone due to labour fault will be done for free, provided that the fault has been registered directly with the Company with order id within the warranty period.
  • Lifeasy is not liable or responsible for any work done by it�s service men, which was directly instructed by the customer despite the service men�s recommendation. Warranty for such work is also not provided.
  • Warranty for work carried out by Lifeasy will be void if it�s work is repaired, modified, or tampered with by anyone other than Lifeasy.
  • Lifeasy informsit�s customers not to pay any money to the Technician/s without Invoice and in case customer gives any additional money to Technician/s without Invoice, Lifeasy will not be responsible for that service.
  • Our office/services will be closed on: Republic Day, Holi, Independence Day, and Gandhi Jayanti.
  • All Prices, Terms & Conditions are subject to change without any prior notice. Please visitour website regularly for the latest prices and terms & conditions.
  • Lifeasy reserves the absolute right to change, remove any Home service or Package without prior notice or replacement of similar home services in specific service categories without assigning any reason and without any liability whatsoever.
  • Home services are subject to removal & deletion at any time with reasonable notice and with replacement of similar home services.
  • Lifeasy has the sole discretion to withdraw any of its offer /scheme anytime without prior notice.
  • To ensure we provide the highest levels of service, we reserve the right to refuse service to any person at any time, for any reason deemed appropriate by us, especially if the person is abusive, rude, ill mannered, threatening, harassing or intimidating to our staff.
  • In case of any dispute, the Laws of the Republic of India shall apply and the courts at New Delhi only shall have exclusive jurisdiction.